Terms & Conditions of Sale

Effective Date: June 2, 2025

Age Restriction Notice

You must be 21 years of age or older to purchase any products from The Avenues. Age verification is required for all transactions.

1. Agreement to Terms

These Terms and Conditions of Sale ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and The Avenues ("Company," "we," "us," or "our") regarding your purchase of products through our website or at our physical store locations. By placing an order, making a purchase, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Company Information

Legal Business Name: The Avenues

Contact Email: info@theavenue-smokeshop.com

Phone: (855) 972-5293

Website: theavenue-smokeshop.com

3. Age Verification and Eligibility

  • You must be at least 21 years of age to purchase any products from The Avenues
  • Valid government-issued photo identification is required for all purchases and order pickups
  • We reserve the right to refuse service to anyone who cannot provide proper age verification
  • It is illegal to purchase tobacco or vaping products if you are under 21 years of age
  • By using our services, you represent and warrant that you meet these age requirements

4. Products and Services

The Avenues specializes in tobacco and vaping products, including but not limited to:

  • Disposable vaping devices
  • E-liquids and vape juices (freebase and salt nicotine)
  • Related accessories and products

All product descriptions, images, and specifications are provided for informational purposes and are subject to change without notice. We strive for accuracy but do not guarantee that all product information is complete, reliable, current, or error-free.

5. Pricing and Payment

  • All prices are displayed in U.S. dollars and are subject to applicable taxes
  • Prices are subject to change without notice
  • Payment is required in full at the time of purchase or order placement
  • We accept major credit cards, debit cards, and other payment methods as available
  • You are responsible for ensuring your payment information is accurate and current
  • We reserve the right to cancel orders due to pricing errors or payment issues

6. Order Processing and Pickup

In-Store Pickup Only: We offer in-store pickup service only. We do not provide shipping or delivery services.

  • Order processing times vary by product and may take 1-2 business days
  • You will receive email notification when your order is ready for pickup
  • Orders must be picked up at the store location specified during checkout
  • Valid photo ID matching the order name is required for pickup
  • Orders not picked up within 7 days may be canceled with refund (see Cancellation Policy)
  • Third-party pickup may be arranged with advance notice and proper verification

7. Returns, Refunds, and Cancellations

Our return, refund, and cancellation policies are detailed in separate policy documents available on our website:

  • Returns are accepted for defective products only, at the register
  • Refunds are processed for defective or incorrect products
  • Order cancellations may be requested before processing completion
  • Please refer to our individual Return Policy, Refund Policy, and Cancellation Policy for complete details

8. Product Limitations and Restrictions

  • Products are intended for adult use only (21+)
  • Products have not been evaluated by the FDA
  • Products are not intended to diagnose, treat, cure, or prevent any disease
  • Use products at your own risk and in accordance with manufacturer instructions
  • Keep products away from children and pets
  • We reserve the right to limit quantities purchased

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE AVENUES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, ARISING FROM OR RELATING TO YOUR USE OF OUR PRODUCTS OR SERVICES.

10. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which is incorporated into these Terms by reference, to understand how we collect, use, and protect your personal information.

11. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the state where The Avenues is located, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration or in the courts of competent jurisdiction in our business location.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: info@theavenue-smokeshop.com

Phone: (855) 972-5293

Website: theavenue-smokeshop.com

Last Updated: June 2, 2025
By using The Avenues' services, you acknowledge that you have read and agree to these Terms and Conditions.